Frequently Asked Questions
Booking or Cancelling
All class bookings, cancellations, resceduling can be made online though our website or Studio Bookings app. Contact us to book or cancel a Private session. If you are having trouble making an online booking contact by email info@thepilatesaffect.com.au
Cancellation Policy
Once you book a class or private sessions a 12 hour cancellation policy applies, full charge for late cancellation. There is no restriction on booking, you can book right up to class start time if there are spots. Cancel your class online in your schedule anytime. Contact us by email to cancel a private session. info@thepilatesaffect.com.au
Prefer to pay cash or by direct deposit
No problem. Still set up an account on the B Pilates booking site then contact us so we can add the pass to your account or reserve you a spot in your first class. info@thepilatesaffect.com.au
Transfer Details
Whitaker M J
BSB 012874
ACC 325714976
Terms and Conditions
Passes are to be used within expiry date and cannot be extended. Passes cannot be transferred and are non refundable. In special circumstances apply for a refund in writing, if a refund is deemed appropriate, refund processing fees are deducted.
Which class should I start with?
Pilates Reformer Fundamentals is perfect even if you have never done Pilates before. If you have done Pilates before it’s probably still a good idea to do a fundamentals class first, all reformers, studios and instructors are different. There is no need to do a private session or assessment.
Do I need to bring anything?
Socks, towel and water bottle, we provide all other equipment. Socks available for purchase at studio.
Minimum Age to Attend Group Class
Minimum is High School age. High School age kids must attend a class with parents. Create an account for each person then contact us so we can link accounts and you can share a class pass.
Can I bring my kids?
No, sorry we don’t have enough space with all the equipment in the studio.
Can I attend group classes while pregnant?
While Pilates is a great exercise option while pregnant the regular Reformer Group Classes are not suitable during Pregnancy after 12 weeks.